If you’re looking for a solution to allow your customers to cancel their pending orders, the Magento 2 Cancel Order module is a perfect fit. It provides a user-friendly interface for both logged in and guest customers to cancel their orders with ease.
The Cancel Order button is available on various pages like Recent Orders grid in My Account, My Orders Grid & Order Detail page of the customers. Even if a customer is not logged in, they can cancel their order through a form that requires an order email and ID. This form also includes an OTP validation process for added security.
Additionally, this module allows customers to leave comments while cancelling their orders. Once an order has been successfully cancelled, an email notification is sent to the customer. The REST API support feature also ensures that this process can be seamlessly integrated into your system.
Overall, if you want to provide your customers with a hassle-free experience and enhance their satisfaction, the Magento 2 Cancel Order module is a must-have for your e-commerce website.
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Features of cancel order magento 2
- If you’re using Magento 2, you can take advantage of the Cancel Order module’s fantastic features that make it easy for customers to cancel their orders directly from the frontend.
- Whether the customer is logged in or not, they can quickly cancel their order.
- Even guest users are validated through an OTP before proceeding with the cancellation process.
- This module also enables the admin to set predefined reasons for order cancellation, making the process even more streamlined.
- Customers can select any of these reasons or add custom comments while cancelling their order.
- If you’re an admin, you can customize email templates.
- REST APIs also available
How It May Be Helpful
For clients who are logged in and have various configurations, the Cancel Order module offers a missing feature of order cancellation. This plugin supports REST APIs.
In the end
Overall, if you want to provide your customers with a hassle-free experience and enhance their satisfaction, the Magento 2 Cancel Order module is a must-have for your Magento store.
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