Application Support Maintenance Services

Application Support Maintenance  Services

Website maintenance is as important as creating it. Webbytroops Technologies offers application support and maintenance services at varying levels to meet your exact requirements. We manage applications built using a wide variety of technologies. We believe that professional maintenance and support is the correct way to minimise the application cost and ensure useful improvements and optimisation steps.

 We work with you to understand your business. Once an application is out in the market, managers need to begin thinking how to incorporate the feedback that they have received into the next version of the product, to improve usability, user-friendliness, features and overall value.

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Content Updates

We support in updating the content of the website. Regularly updating the content keep the site fresh and updated.

Bug and task tracking

Bugs fixing and updating the task is process of any application. With each new updates new kind of bugs generated as well.

Priority Customer Support 24/7

Customers are always on priority for us. We provide our customer best support to fix issues and make improvements. We try to keep down-time as low as possible while deployment.

Quality Control

Quality is our concern either it's new project or support project. In each and every project we maintain the quality of project.

Application Maintenance

We can help to keep your website or store updated by monitoring and maintaining the its functioning.

User Training and Support

We support in updating the content of the website. Regularly updating the content keep the site fresh and updated.

Application improvement

Improvement is most important of any application. To enhance the customer experience, store owner need to keep updating the application according to feedbacks.

Migration Service

We support our customer in migration. We have experienced team of server support who can assist to achieve this.

Type of model of  Application Maintenance and Support

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Time and Material (T&M)

This type of technical support is suitable for ongoing support of the existing application or system and minor features development. According to the T&M model, you will receive the end-of-the-month invoice based on the work actually done.

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WebbyTroops Bucket Hours Bucket Hours

In category of support model is suitable for ongoing support of the existing application or system and minor features development. The difference from the previous type is that you pay in advance for a bunch of hours at a reduced hourly rate.